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Customer Support
 0871 423 7119 Please ensure that you have visited our
Frequently Asked
Questions page to see if your query has already been answered before contacting us.
If you need any assistance in making a booking or wish to confirm, amend or cancel an existing
booking please contact us by one of the two options below.
0871 423 7119*. If contacting us from outside of the UK, please telephone 00 44 8705 711 711. If using a UK mobile telephone to contact us from abroad, please telephone 08705 711 711.
Opening times 8am - 8pm on weekdays
8am
- 6pm on weekends
* Calls are 10p a minute from BT networks; calls from other networks will be
charged dependant on the network provider.
enquiries@seafrance.fr
SeaFrance Limited, registered in England and Wales with company registration number
3084970. Registered office: Whitfield Court, Honeywood Road, Whitfield, Kent. CT16 3PX
Our web site is compliant with 3D Secure credit card technology. Depending on your
card issuer, your Visa or MasterCard may already be enrolled for the Verified-by-Visa or MasterCard
SecureCode schemes. These schemes ensure that your card cannot be misused on the internet as it
requires cardholder authentication for every transaction. If your card is already registered, you
will be redirected to your bank's website for authentication purposes. If your card is not yet
registered, the transaction will continue as normal, however, it is possible that you will be
redirected to your card issuer's web site in order to register your card online.
For further information, please click on either of the following logos:
If you wish to enquire about lost property left onboard our ferries please call
+ 44 (0) 1304 828300 (Monday - Friday 09:00 - 17:00). Alternatively, you can contact our Calais
office on + 33 (0) 3 21 46 80 62.
If you are experiencing technicial difficulties in accessing your personal login
account or you want to report a fault with our website, please
click here.
We welcome comments about our service.
Click here to e-mail us or
alternatively contact us by post at:
Customer Relations
SeaFrance Ltd
Whitfield Court
Honeywood Close
Whitfield
Kent
CT16 3PX
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BELGIUM - LUXEMBOURG
SEAFRANCE c/o SNCM Ferryterranee
52, rue Montagne - 1000 Brussels
Tel: + 32 (0) 2 549 08 82
E-mail:
seafrance.benelux@pi.be
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ITALY
SEAFRANCE c/o Viaggi Wasteels
Via Angelo Belloni 1 - 20162 Milan
Tel: + 39 (0) 266 10 30 96
E-mail:
seafrance@wasteels.it
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GERMANY - AUSTRIA - SWITZERLAND
SEAFRANCE c/o SNCM Gmba
Berliner Strasse 31-35 - 65760 Eschborn
Tel: + 49 (0) 6196 94 09 11
E-mail:
seafrance@sncm.de
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CZECH REPUBLIC
SEAFRANCE c/o Orbislink
Slavikova 19 - 120 00 Prague 2
Tel: + 420 222 71 34 56
E-mail:
info@orbislink.cz
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